Have you been sending animations, or in other words you can say GIFs to your friends and colleagues on Facebook Messenger, only to have them not work? It’s a pesky problem that plagues many Facebook users every day. If you are the one also dealing with this trouble, then don’t worry anymore.
In this article, we’re going to explain how to fix Facebook Messenger GIFs not working issue using different workarounds, so that this social media messaging app is working the way it should be!
GIFs are a great way to add some personality, humor, or fun to your Facebook Messenger messages. They’re a lot of pleasure and express your emotions perfectly, but what’s the point if they don’t show up on the receiver’s screen?
There’s nothing worse than sending someone a GIF as a joke, only for them not to have seen it. Find out in this blog post, how to get rid of this problem at the earliest, and send your friends and family members the funniest ones you can find, on the Messenger app.
Methods to Fix Facebook Messenger GIFs Not Working
Inspect Your Internet Connection Speed
First and foremost, be sure to troubleshoot your internet connection. Ensure that you have a strong signal by checking the bars on your mobile device. If applicable, attempt to switch to Wi-Fi data if you’re having difficulty with a 3G/4G connection.
Speedtest is the best tool to test your internet connection speed, as it helps you view both upload and download speeds on an easy-to-read graph. It’s useful for testing your connection at home and on the go — whether you’re checking in from a café or connected to a friend’s Wi-Fi.
Having a reliable and speedy internet connection can resolve your issue of “Facebook Messenger Gifs Not Working” since the GIFs will be loaded within seconds after receiving strong connection signals.
Try Sending a Different GIF
If you’re having trouble sending GIFs in Facebook Messenger, try sending a different GIF. Sometimes that can fix the problem within seconds. At times, the problem is with the specific GIF you’re trying to send.
Either the file size of the selected GIF is too large, making it take too long to load, or the specific GIF may be corrupted. However, if that is not the case, then there may be something wrong with your internet connection.
Clear Facebook Messenger App Cache Data
Mentioned next are the steps that will assist you in clearing the cache data of your Facebook Messenger application. This will ultimately help in resolving the problem of interest i.e., “Facebook Messenger Gifs Not Working”.
- First, open the “Settings” app on your smartphone.
- Next, scroll down until you find the option named “Apps”. Once found, tap on it.
- After that, tap on the “App management” option. It will be appearing on the top of your mobile device screen.
- Now, from the list of apps displayed in front of you, select the “Messenger” app, and tap on it.
- Next, proceed with tapping on the option labeled “Storage usage”.
- Finally, you will see the “Clear cache” option. Tap on it, to successfully clear all the cache data on your Messenger mobile app.
Now, check to see if the issue is resolved, or still persists.
Uninstall and then Reinstall the Messenger App
If you use the Messenger application on a consistent basis, it’s likely that you’ve run into this GIFs not working issue. To fix this problem, it’s highly recommended to uninstall and then reinstall the app on your device. The trouble will be easily resolved by taking these steps, and your Messenger chats will not be deleted during the process.
By simply uninstalling and reinstalling the Facebook Messenger app, you can get an upgrade to the app’s latest version without losing anything important including your messages, stories, and even profile data. Once you’ve re-installed the app, simply log in to your account — all of your previous conversations will be exactly as they were before.
Now, inspect whether you are able to send GIFs to your friends or not. If you are still facing the problem, unfortunately, then move on to the next method below.
Force Stop the Messenger App
One more method that you can apply to get rid of the problem of interest, is to force stop the Messenger app on your device. This will entirely close the application, even if it’s running in the background. Follow the next mentioned steps to do it successfully. Here is what’s required from your side.
- First, navigate to the “Messenger” app on your smartphone/device.
- Next, tap and hold its icon, until you see a context menu appearing on your screen with options i.e., App info, Uninstall, Share.
- After that, among these options, tap on the one labeled “App info”.
- Now, you will land on the “Messenger App Info” page. Here, proceed with tapping on the “Force Stop” option. It will be available in the center, along with other options i.e., Open and Uninstall.
- Next, a prompt will be displayed, asking for your consent to force stop/turn off the Messenger application. Inside this box, tap on the “OK” option. That’s all there is to it!
See also: RedGIFs Not Working, How to Fix It?
If you’re struggling with Facebook Messenger GIFs not working issue, the tips in this article should help you get them up and running again. Whether it’s a problem with your internet connection or an issue with the Messenger app itself, following these steps should get you back to sending and receiving these amazing animations, in no time.
If all the above-mentioned methods fail, you can always contact Facebook’s customer support team for help. They will be more than happy to assist you, in the best possible manner. However, we wish that with any luck one of these methods solves your problem, and you’ll be able to enjoy sending and receiving GIFs in Messenger once again.
Have you ever tried to fix this problem before reading this blog post? Whether you are successful in doing it or not? Which method did you use to do it? Have our explained methods proved promising for you?
If you have done this previously, share your experience with us in the comments section below. You are also free to ask any questions or queries you have in your mind that are bothering you. We will appreciate it, and try to answer them asap!